Support

Let’s get the tank calm again.

Start with Lary’s local system check. The aquarium and its data stay usable even when an optional Mac connection is unavailable.

Fast recovery

  1. Open Settings → Independent and recoverable → System check.
  2. Choose Export diagnostics if the problem remains. The report excludes journal text, email content, calendar titles, recipients, aquarium state, and precise location.
  3. Quit with Lary → Quit Lary, then reopen the app. Closing the window alone keeps the engine available.
  4. Review denied access in System Settings → Privacy & Security.

Prepare a private support note

This creates a text file on your device. It does not upload or send anything.

Contact

Email larryaqua1@larryaqua.com from an address where you can receive a reply. Attach the support note and Lary’s sanitized diagnostics only when useful.

Do not send recovery files or unredacted Mail, Calendar, Messages, Contacts, journal, aquarium, or location data.

For vulnerabilities, use the coordinated disclosure steps on the security page and put Security report in the subject.

Reset options

Stop every connector pauses Mail, Calendar, Messages, Music, and scheduled update behavior without deleting the aquarium. Erase all Lary data is irreversible, requires two confirmations, and removes local Lary state, caches, recovery, diagnostics, logs, and preferences.